Delivery Policy
Cash on Delivery to all 64 districts of Bangladesh
At Skinmart BD, we deliver to all 64 districts of Bangladesh with Cash on Delivery. There is no advance payment: you pay only when the parcel is in your hands. Here is how the delivery process works, from order confirmation to your doorstep.
Cash on Delivery across Bangladesh
Don’t like the product? Return it to the delivery rider on the spot and pay nothing — no product price and no delivery charge.
Where We Deliver
We deliver across Bangladesh, to all 64 districts, through our trusted courier partners. Whether you are in Dhaka city or a remote district, your order will be delivered to the address you provide.
Delivery Charges & Timeframes
| Area | Delivery Charge | Estimated Delivery Time |
|---|---|---|
| Inside Dhaka | ৳50 | 1–2 working days |
| Dhaka Sub Area | ৳80 | 1–2 working days |
| Outside Dhaka | ৳100 | 2–5 working days |
Delivery may take an extra day or two during weekends, public holidays, bad weather or other circumstances beyond our control.
How Your Order Is Confirmed
- ✔Order online: choose your products on our website and place the order at checkout.
- ✔Order by phone: call our support number 01793016247.
- ✔Confirmation: our team will call or SMS you to confirm the order before it is dispatched.
Payment & Tracking
- ✔Cash on Delivery: pay the product price and delivery charge to the delivery rider when you receive your parcel.
- ✔Tracking: track your order on our Order Tracking page, or call us for an update.
At the Time of Delivery
- ✔Keep your phone on. The courier or our team will call you before delivery. An unreachable phone can delay your order.
- ✔Give a complete address and correct phone number. Incorrect details can delay or stop the delivery.
- ✔Make sure someone is available to receive the parcel and make the payment.
- ✔Check the parcel in front of the rider: look for a torn or wet package, broken seals, the wrong item, and check the expiry date.
If You Notice a Problem After Delivery
If you find a wrong, damaged or expired product after accepting the parcel, contact us within 12 hours of receiving it. Please keep an unboxing video and clear photos of the product, along with your order number, so we can resolve it quickly.
Contact Us
Questions about an order, a product or a delivery? Our support team is here to help.